Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 21, 2025
Table of Contents
Introduction
Welcome to FurryPari ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our pet adoption and e-commerce services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
Personal Information
- Name, email address, and mailing address
- Account credentials (username, password)
- Payment information (processed securely through third-party providers)
- Pet ownership history and preferences
- Adoption application details and references
- Communication preferences and marketing consents
Usage Information
- Website and app usage patterns and preferences
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, links clicked)
- Location information (with your consent)
- Cookies and similar tracking technologies
Pet and Adoption Information
- Pet profiles, photos, and medical histories
- Adoption preferences and requirements
- Veterinary records and health information
- Breeding and registration information
- Pet care and training records
2. How We Use Your Information
Service Provision
- Processing adoption applications
- Facilitating pet matching services
- Managing user accounts and profiles
- Processing orders and payments
- Providing customer support
Communication
- Sending service updates and notifications
- Responding to inquiries and requests
- Providing adoption updates and news
- Marketing communications (with consent)
- Emergency notifications
Improvement & Analytics
- Analyzing usage patterns and trends
- Improving our services and user experience
- Developing new features and services
- Conducting research and surveys
- Preventing fraud and abuse
Legal Compliance
- Complying with legal obligations
- Protecting our rights and property
- Ensuring platform safety and security
- Responding to legal requests
- Enforcing our terms of service
3. Information Sharing and Disclosure
We do not sell your personal information. We only share information in the limited circumstances described below.
When We Share Information
- With your consent: When you explicitly agree to sharing
- Service providers: Third-party companies that help us operate our services
- Legal requirements: When required by law or to protect our rights
- Business transfers: In case of merger, acquisition, or sale of assets
- Emergency situations: To protect the safety of users or animals
- Adoption partners: Shelters, rescues, and verified adoption organizations
Third-Party Service Providers
- Payment processors (Stripe, PayPal)
- Email service providers
- Cloud storage and hosting services
- Analytics and performance monitoring
- Customer support platforms
- Background check services (for adoption screening)
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and updates
- Access controls and authentication
- Secure payment processing
Organizational Measures
- Employee privacy training
- Limited access to personal data
- Data retention policies
- Incident response procedures
- Regular policy reviews
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Privacy Rights
Your Rights Include
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Portability: Request transfer of your data
- Restriction: Request limitation of processing
- Objection: Object to certain processing activities
How to Exercise Your Rights
- Account settings and privacy controls
- Email us at [email protected]
- Use our online privacy request form
- Contact our customer support team
- Written request to our mailing address
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Updating your preferences in your account settings
- Contacting us directly
- Replying "STOP" to text messages
7. Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites.
Third-Party Integrations
- Social media platforms (Facebook, Instagram, Twitter)
- Google Maps and location services
- Payment processors and financial services
- Analytics and advertising platforms
- Customer support and chat services
- Veterinary and pet care service providers
Microsoft Clarity Analytics
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.
Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Recommendation: We encourage you to review the privacy policies of any third-party services you use in connection with our platform.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
- Updating the "Last Updated" date at the top of this policy
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Mailing Address
FurryPari Privacy Team
123 Pet Adoption Lane
Animal City, AC 12345
United States
Data Protection Officer: For EU residents, you can also contact our Data Protection Officer at [email protected] for any privacy-related inquiries.