Terms of Service
These terms govern your use of FurryPari's comprehensive pet care platform and services.
Last updated: August 21, 2025
Table of Contents
1. Acceptance of Terms
Welcome to FurryPari ("we," "our," "us," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and FurryPari regarding your access to and use of our website, mobile application, and related services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
Age Requirement: You must be at least 18 years old to use our Services. Users under 18 may only use our Services with parental or guardian supervision and consent.
Data Collection Notice: We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. For more details, see our Privacy Policy.
2. Service Description
FurryPari is a comprehensive pet care platform that provides multiple integrated services to pet owners, prospective pet owners, and pet care professionals.
Core Services Include
- E-commerce platform for pet products
- Pet adoption and rehoming services
- Services directory (veterinary, grooming, training)
- Pet health management tools
- Educational content and breed information
- Organization forums and networking
Service Availability
- Services may vary by geographic location
- We reserve the right to modify or discontinue services
- Some features may require premium subscriptions
- Third-party integrations subject to their terms
- Mobile app features may differ from web platform
3. User Accounts
Account Registration
- You must provide accurate, current, and complete information during registration
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to notify us immediately of any unauthorized use of your account
- One person may maintain only one active account
- Business accounts may be subject to additional verification requirements
Account Types
Individual Users
Pet owners, adopters, and general organization members
Service Providers
Veterinarians, groomers, trainers, and boarding facilities
Organizations
Shelters, rescues, breeders, and pet-related businesses
Account Responsibilities
- You are solely responsible for all activities that occur under your account
- Keep your profile information accurate and up-to-date
- Do not share your account with others or allow unauthorized access
- Report suspicious activity or security breaches immediately
- Comply with all applicable laws and regulations in your jurisdiction
4. Acceptable Use Policy
Animal Welfare Priority: All activities on our platform must prioritize the welfare and well-being of animals.
Prohibited Activities
General Prohibitions
- Violating any applicable laws or regulations
- Infringing on intellectual property rights
- Transmitting harmful or malicious content
- Attempting to circumvent security measures
- Creating fake or misleading accounts
- Harassing, threatening, or abusing other users
Animal-Related Prohibitions
- Animal abuse, neglect, or mistreatment
- Illegal breeding or puppy mill operations
- Sale of sick, injured, or underage animals
- Misrepresenting animal health or breed information
- Promoting unethical breeding practices
- Facilitating illegal animal trafficking
Encouraged Behaviors
- Providing accurate information about pets and services
- Engaging respectfully with the organization
- Reporting suspicious or concerning activities
- Supporting animal welfare and responsible pet ownership
- Sharing educational and helpful content
- Following up on adoption commitments and care
5. E-commerce Terms
Product Information
- We strive to provide accurate product descriptions, images, and pricing
- Product availability is subject to change without notice
- We reserve the right to correct pricing errors at any time
- Product reviews and ratings reflect individual user experiences
- Age restrictions may apply to certain products
Orders and Payment
- All orders are subject to acceptance and product availability
- Payment is due at the time of order placement
- We accept major credit cards and approved payment methods
- Order confirmation does not guarantee product availability
- International orders may be subject to customs duties and taxes
Shipping and Delivery
Standard Terms
- Shipping costs calculated at checkout
- Delivery times are estimates, not guarantees
- Risk of loss transfers upon delivery
- Special handling required for certain products
Live Animal Restrictions
- Live animals cannot be shipped via our e-commerce platform
- Adoption arrangements must be made in person
- Local pickup or delivery may be arranged
- Transportation must meet welfare standards
Returns and Refunds
Our return policy is detailed on our Returns & Refunds page. Key points include:
- Most products may be returned within 30 days
- Perishable items and opened consumables are non-returnable
- Custom or personalized items may not be eligible for return
- Return shipping costs may apply
- Refunds processed within 5-10 business days
6. Adoption Services
Platform Role: FurryPari serves as a platform connecting potential adopters with shelters, rescues, and individual rehomers. We facilitate connections but are not party to adoption agreements.
Adoption Process
- Browse available pets and read detailed profiles
- Submit adoption application with required information
- Undergo screening process as determined by the listing organization
- Meet and interact with the pet (required for all adoptions)
- Complete adoption agreement directly with the listing organization
- Finalize adoption and take possession of the pet
Adopter Responsibilities
- Provide accurate and complete information in adoption applications
- Meet all requirements set by the listing organization
- Ensure you can provide appropriate long-term care
- Follow through on adoption commitments once approved
- Report any issues or concerns promptly
- Comply with spay/neuter and other adoption conditions
Listing Organization Responsibilities
- Provide accurate information about pets and their needs
- Ensure pets are healthy and ready for adoption
- Conduct appropriate screening of potential adopters
- Have legal authority to place the animal for adoption
- Provide necessary medical records and documentation
- Offer reasonable post-adoption support
Platform Disclaimers
- We do not guarantee the accuracy of pet descriptions or health information
- We are not responsible for the outcome of adoption arrangements
- All adoption agreements are between the adopter and listing organization
- We recommend thorough vetting of all parties involved
- Users assume responsibility for their adoption decisions
7. Organization Features
Forums and Discussions
- Participate respectfully in organization discussions
- Stay on-topic and provide constructive contributions
- Do not spam, advertise, or promote unrelated content
- Report inappropriate content or behavior
- Respect diverse opinions and experiences
User-Generated Content
- You retain ownership of content you create and share
- You grant us a license to use your content on our platform
- Content must not violate any third-party rights
- We may remove content that violates our policies
- You are responsible for backing up your important content
Reviews and Ratings
- Reviews must be based on actual experiences
- Fake, misleading, or malicious reviews are prohibited
- We may remove reviews that violate our guidelines
- Service providers may respond to reviews
- Reviews help maintain organization trust and quality
8. Content Policy
Acceptable Content
- Educational and informative pet care content
- Accurate pet profiles and descriptions
- Helpful reviews and recommendations
- Respectful organization discussions
- Original or properly attributed content
Prohibited Content
Harmful Content
- Violence or threats against people or animals
- Graphic or disturbing imagery
- Self-harm or dangerous activities
- Illegal activities or content
Inappropriate Content
- Sexually explicit or suggestive material
- Hate speech or discriminatory content
- Spam, scams, or fraudulent content
- Personal information of others
Content Moderation
- We reserve the right to review, edit, or remove any content
- Automated systems and human moderators monitor content
- Users can report inappropriate content for review
- Repeated violations may result in account suspension
- Appeals process available for content removal decisions
9. Intellectual Property
FurryPari's Intellectual Property
- All platform design, features, and functionality are our property
- Trademarks, logos, and brand names are protected
- Software, algorithms, and technical implementations are proprietary
- Educational content and resources developed by us are copyrighted
- Users may not copy, reproduce, or create derivative works without permission
User Content Rights
- You retain ownership of content you create and upload
- You grant us a worldwide, non-exclusive license to use your content
- This license includes rights to display, distribute, and modify content
- License continues for promotional and archival purposes after account deletion
- You may request removal of specific content subject to our policies
Copyright Infringement
- We respect intellectual property rights of others
- Report copyright infringement to our designated agent
- Include all required information in DMCA takedown notices
- Counter-notification process available for disputed claims
- Repeat infringers may have accounts terminated
10. Disclaimers & Limitation of Liability
Important Legal Notice: Please read this section carefully as it limits our liability and affects your legal rights.
Service Disclaimers
- Services provided "as is" without warranties of any kind
- We do not guarantee uninterrupted or error-free operation
- No warranty regarding accuracy, reliability, or completeness of content
- Third-party services and integrations are beyond our control
- Users assume risk of using our platform and services
Limitation of Liability
- Our liability is limited to the maximum extent permitted by law
- We are not liable for indirect, incidental, or consequential damages
- Maximum liability shall not exceed fees paid by you in the past 12 months
- No liability for actions of other users or third parties
- Time limitations apply to bringing claims against us
Indemnification
You agree to indemnify and hold harmless FurryPari from claims arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Your content or activities on our platform
- Your adoption or pet-related activities
11. Termination
Account Termination
By You
- You may close your account at any time
- Contact customer support for account deletion
- Some data may be retained for legal requirements
- Outstanding obligations must be fulfilled
By Us
- We may suspend or terminate accounts for violations
- Immediate termination for serious policy breaches
- Notice provided when possible and appropriate
- Appeal process available for disputed actions
Effects of Termination
- Access to services immediately discontinued
- User content may be deleted or made inaccessible
- Certain provisions of these Terms survive termination
- Outstanding financial obligations remain due
- Adoption commitments and agreements remain binding
Data Retention
- Some information retained for legal and safety purposes
- Financial records kept per legal requirements
- Communications may be preserved for dispute resolution
- Anonymized data may be retained for analytics
- Complete data deletion requests processed per privacy policy
12. Governing Law & Dispute Resolution
Applicable Law
- These Terms are governed by the laws of [Jurisdiction]
- Federal and state laws apply where applicable
- International users subject to local laws as well
- Conflicts of law principles do not apply
- Courts of [Jurisdiction] have exclusive jurisdiction
Dispute Resolution
Preferred Resolution: We encourage users to contact us directly to resolve disputes before pursuing formal legal action.
- First attempt resolution through our customer support
- Mediation available for complex disputes
- Arbitration may be required for certain claim types
- Class action lawsuits are waived where permitted
- Statute of limitations applies to all claims
13. Additional Provisions
Changes to Terms
- We may update these Terms from time to time
- Material changes will be communicated via email or platform notice
- Continued use constitutes acceptance of updated Terms
- Previous versions archived and available upon request
- Effective date clearly indicated on all versions
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and FurryPari.
Assignment
We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our written consent.
Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Mailing Address
FurryPari Legal Team
123 Pet Adoption Lane
Animal City, AC 12345
United States
Emergency Animal Welfare Issues: For urgent animal welfare concerns, contact local authorities immediately and then notify us at [email protected].